Tue, 20 January 2015
Carmen Shirkey Collins has been working on creating 1:1 relationships with customers since before social media was in the lexicon. She has helped pioneer and transform social media programs for several Fortune 500 companies and large brands. (America Online, Verizon, Mozilla Firefox, Citrix and now Cisco.) Her passion for social media aside, she is also an award-winning writer with one book on Amazon and another underway, a wife, mom to a fur-kid, and a world traveler.